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User review of factoHR Payroll

Simple to use, great integration, and reliable support

- by Ayesha chisti

USER SATISFACTION

RECOMMENDATION
4 out of 7
Maybe
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

The interface is user-friendly for everyday tasks and comes with a variety of features to effectively manage HR activities. We use it daily for leave management, and the in-house implementation went smoothly. The customer support from the factoHR team has been outstanding throughout the process.

What aspects are problematic or could work better?

From my experience, the platform has been very reliable and efficient, running smoothly without any major issues. While I haven’t faced any significant drawbacks, I think adding more customization options could help tailor it better to specific needs. Overall, it’s a strong choice, but a bit more flexibility would make it even better.

Are you a current user of this product?

No

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

51-100 Employees

What is your industry?

Financial Services

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 day

How many people in your company actively use this product?

most employees

What is the primary use of this product in your company?

both B2B & B2C

FEATURE DETAILS

Payroll

Direct Deposit
4
very good
Paychecks Printing
4
very good
Payroll Reports Printing
4
very good
Payroll Online Access
4
very good

Taxation

Federal Taxes Calculation
4
very good
State Taxes Calculation
4
very good
Local Taxes Calculation
4
very good
Tax Forms Electronically Filing
4
very good
Electronic Payroll Tax Payment
4
very good
Federal Tax Forms
4
very good
State Tax Forms
4
very good

Integrations

Quickbooks Accounting
4
very good
Sage (Peachtree) Accounting
4
very good
NolaPro Accounting
4
very good
Perfect HCM Suite
4
very good