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User review of Figment POS

All features one needs in a POS system

- by zakia ibrahim

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

For our retail clothing business, we have been using Figment POS in our shop to manage inventory and run in-store sales. The integrations we rely on Xero for accounting. Figment POS has been a generally pleasant experience and they have improved the POS platform tremendously over the course of the past year and continue to do so. The Figment web-based UI allows us to add and manage products with relative ease. Figment is a flexible POS solution that is used by foodservice, retail, and all kinds of industries. Their variant setup is flexible enough to handle different types of products. The reporting suite is fantastic and allows us to analyze actionable data to make good decisions.

What aspects are problematic or could work better?

There have been some bugs and issues, but their support did fixed them.

What features/services would you like to see in future versions of this product?

Improvement for staff clock-in and out

What specific problems in your company were solved by this product?

Figment POS helped us to manage our shop simple and easy to increase our sales and revenue.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Retail

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

Vend

Why did you decide to change it?

It was simpler and cheaper

Are you satisfied with the change?

Yap

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 hour

How many people in your company actively use this product?

all employees

What is the primary use of this product in your company?

mostly B2C

PRICING & COSTS

What was the cost of implementing this product?

55 USD

What is your total annual cost for using this product?

600 USD

Did you get any discount for this product? How much?

10%

FEATURE DETAILS

POS

Sales Reporting and Analytics
5
amazing
Customer Management
4
very good
Employee Management
4
very good
Inventory Management
4
very good
Point of Sale
5
amazing