What are the best aspects of this product?
This product offers features that are convenient for any type of business. For example, 'Reliable Offline' Mode, as for my business, we are on the constant move therefore the system matches my needs perfectly. In addition, 'Employee Time Tracking', this feature allows me to observe the productivity and performance of my colleagues& 'Reporting& Analytics', this feature gives me an idea of how productive the business is and an idea of what i need to improve if necessary. Finally, the Dashboard, i personally find very easy to use.
What aspects are problematic or could work better?
I have not experienced any problems with Figment POS. I am very comfortable with this system and strongly recommend it.
What features/services would you like to see in future versions of this product?
Currently, i am overly satisfied with this system as it truly has saved me time and energy. The ease and performance of this product releases stress from my daily tasks.
What specific problems in your company were solved by this product?
As my company is on the constant move, one of the most important features for us is the lack of Internet connection. We always used to worry about making payment transaction, once we heard about Figment, our problem had ben solved and can now make transactions without doubt or worry.
As stated previously, I am not always physically available at the store to constantly check on my employees. We are a small business which is why it is essential that each employee is productive during their shift and on time, therefore, 'Employee Time Tracking' has helped build my confidence that my employees are performing well and built an understanding of who is most productive.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
1-10 Employees
What is your industry?
Restaurants
How did your company implement this product?
on premise
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
all employees
What is the primary use of this product in your company?
mostly B2C
What was the cost of implementing this product?
Free
What is your total annual cost for using this product?
14- day free trial and decided to pay the annual yearly cost of 31.99 GBD.
How long is your contract with the vendor?
1 year
Did you get any discount for this product? How much?
I got a 14- Day trial period and decided to stick with the System
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