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User review of Figment POS

User friendly and high level of functionality

- by Salem Abu Khader

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Product is capable and straightforward to use. Support is excellent. New features are rolled out regularly

What aspects are problematic or could work better?

Some functions that could be improved is the loyalty management

What features/services would you like to see in future versions of this product?

Delivery option will be great to add to customers data

What specific problems in your company were solved by this product?

Figment POS is accountable when something is not working as expected and the system is consistently reliable.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I made the decision to purchase it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

51-100 Employees

What is your industry?

Retail

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

ShopKeep

Why did you decide to change it?

Too many problems & not integrate with accounting systems

Are you satisfied with the change?

very much

How did your company implement this product?

on premise

How long did it take to set up this product?

less than 1 day

How many people in your company actively use this product?

all employees

What is the primary use of this product in your company?

both B2B & B2C

PRICING & COSTS

What was the cost of implementing this product?

nothing

What is your total annual cost for using this product?

59$ monthly

How long is your contract with the vendor?

1 year

Did you get any discount for this product? How much?

3 moths free

FEATURE DETAILS

POS

Sales Reporting and Analytics
5
amazing
Customer Management
4
very good
Employee Management
5
amazing
Inventory Management
5
amazing
Point of Sale
5
amazing