FinancialForce PSA works perfectly

What are the best aspects of this product?

FinancialForce offers great set of features for professional service company. I personally like the timecard system suite for our business mode. I like that it offers integrations with other 3rd services such as Expensify, and this makes the system even more powerful. It has wonderful support team that are highly responsive and always willing to help.

What aspects are problematic or could work better?

The performance of this tool is not very good especially when it comes to billing function. Also, the API is not intuitive so you have to try lot of times in order to figure out how it really works. In addition, FF doesn’t support mobile devices and this is huge dislike because everyone is using mobile phone to check something.

What specific problems in your company were solved by this product?

We all know that Salesforce is popular could platform that is suited for any type of businesses but without FF PSA it requires lot of development in orde to fulfill your company’s needs. This solution makes your Salesforce platform usable and it saves lot of time and money.

Are you a current user of this product?

Yes