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User review of FinancialForce PSA

I highly recommend this solution

- by Allen

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

I like that FinancialForce provides us with both Sales and Services on one page/platform. It is essential for us to track our sales pipeline and to have visibility into our projects. Thankfully, PSA and Salesforce takes lot of administrative tasks off of our team and it allows us to focus more on our clients.

What aspects are problematic or could work better?

The product is amazing, I haven’t run into something that I might dislike.

What specific problems in your company were solved by this product?

We searched for a tool that would show us what projects our team is working on and when they to take on more work. FinancialForce tool that is build on Force.com platform helps us to take advantage of automation features. Few of the benefits tht we have experienced with this solution are: automated emails, reports and dashboards.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I advised the company to purchase it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Information Technology and Services

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

most employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.