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User review of FinancialForce PSA

Resource management solution

- by Jenna

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

This software allows me to create custom views and reports and to manage our resources and projects. I like that it provides us with transparency across the organization especially when it comes to status of the resource requests and projects. Also, we can even collaborate on same requests across the groups.

What aspects are problematic or could work better?

It has some limitationsin assignment schedules, for e.g. we’d lik eto update past timecards with actuals and have all the hours remaining on an assignment to schedule from today to the end of the assignment.

What specific problems in your company were solved by this product?

It helps us to provide better service for our customers and to plan for and forecast our resource needs. It ensures us that all our projects are successful.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Information Technology and Services

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.