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User review of FinancialForce PSA

This is wonderful tool that puts all our organization on the same page

- by Rafael

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

FinancialForce provides lot of automation that helps us to simplify the utilization calculations. We are able to use SF functionality so we can enhance process flow. The support team is always responsive to our questions. Also, this tool offers advanced analytics for our PS managers.

What aspects are problematic or could work better?

When there is a problem the code is not easily accessible. Also, there are lot of administer from SF side.

What specific problems in your company were solved by this product?

It helps us to assign the right resources that are based on project needs thanks to its Resource Planner. Also, thanks to smooth integration with Salesforce it helps us to be on the same environment and to keep track of each others project status.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Human Resources

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

most employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.