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User review of FinancialForce PSA

This product is build on Force.com platform

- by Yolanda

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

FinancialForce PSA is build on Force.com platform and this means that you can easily streamline sales and other professional services. It offers customer profitability, utilization and etc.

What aspects are problematic or could work better?

It takes some time to learn how to use this software. There are lot of system objects that PSA needs so it can produce specific data sets like missing timecards, etc. It has a learning curve when it comes to implementation.

What specific problems in your company were solved by this product?

This software helps us to track successful completion of profesional offerings and implementations. The benefits we have experienced are the streamlined report, easy of administration, quick resource staffinf and integration with sales processes.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I advised the company to purchase it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Computer Software

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

most employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.