What are the best aspects of this product?
The support team was super helpful. They helped us learn how to use it and when we encounter problems, they assist us immediately. They are pretty much experts on the program, so they never wasted time in resolving issues. I've been using it for three years and the updates and perks are endless. We were also able to move our business online as it integrates well with our shopping cart. It is also very easy and smooth to use. There were no system lags. The process is just seamless. The mapping options also saved us a lot of time in customizing what we want the system to do.
What aspects are problematic or could work better?
Customization is very limited in the UI. I hope they improve this.
What specific problems in your company were solved by this product?
Our speed increased and manufacturing problems were solved. We can track serial numbers and warranty expiration. The barcode generation also helped us find SOs easily.
Are you a current user of this product?
Yes
What is your company size?
N/A
What is your industry?
N/A
EU Office: 1 Agios Georgios Street, 7600 , Athienou, Larnaca, Cyprus
US Office: 120 St James Ave Floor 6, Boston, MA 02116
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