A one-stop shop for communication and news within the team

What are the best aspects of this product?

CA Flowdock solves the problem of the mess of simultaneous messages. It's possible to see only the messages related to a given point. It also has fantastic integration with GitHub and Jenkins, and a really great SDK for writing your own extensions.

What aspects are problematic or could work better?

They have done nothing to solve the proliferation of flows (Hipchat equivalent: rooms) and flows cannot actually be deleted, just disabled (which adds to organizational cruft on any admin page). Also, there's no way to re-assign a message to a context once you've sent it.

What specific problems in your company were solved by this product?

What started as a means for distributed team collaboration became a one-stop shop for all team news, with so much efficiency gained when you're not forced to context-switch over and over just to follow a conversation in a chat room.

Are you a current user of this product?

Yes