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User review
of Foxit PhantomPDF
Anything your intuition says from using other sfw is useless in this “Let’s do it differently!” sfw
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by Jon von Gunten
USER SATISFACTION
RECOMMENDATION Never
1 out of 7
COST EFFICENCY Very poor
2out of 7
OVERALL IMPRESSION mediocre
2out of 5
EASE OF USE very poor
1out of 5
CUSTOMER SUPPORT mediocre
2out of 5
PROS & CONS
What are the best aspects of this product?
You can at least graduate the quality of the image.
BUT it won't keep your last settings! Even doing 2-sided docs you have to re-set your resolution & b/w vs. color for each run.
What aspects are problematic or could work better?
If there is a plain and clear way to KEEP YOUR PREFERRED SETTINGS, it's hidden in the bowels.
So you have to reset, reset, reset....
What features/services would you like to see in future versions of this product?
A "Save these settings" button would be a stroke of brilliance.
What specific problems in your company were solved by this product?
Sleepiness.
Are you a current user of this product?
Yes
USER DETAILS
How long have you been using this product?
3-5 years
COMPANY DETAILS
What is your company size?
1-10 Employees
What is your industry?
Public Relations and Communications
USAGE & IMPLEMENTATION
How did your company implement this product?
on premise
How long did it take to set up this product?
more than 1 month
How many people in your company actively use this product?
just me
What is the primary use of this product in your company?
mostly B2B
PRICING & COSTS
What was the cost of implementing this product?
Dozens of lost staff hours
What is your total annual cost for using this product?
Hard to define.
How long is your contract with the vendor?
1 year
Did you get any discount for this product? How much?
No.
FEATURE DETAILS
Integrations
GUI Business Process very poor
1
GUI Form Builder very poor
1
Microsoft Outlook Integration very poor
1
Windows Explorer Integration ok
3
Legacy System Integration mediocre
2
Workflow
Workflow Management very poor
1
Collaboration
Document Assembly very poor
1
Document Check-In/Check-Out very poor
1
Image Editing ok
3
Real Time Updates ok
3
Same Time Multiple User Collaboration very poor
1
Text Editing very poor
1
User Access Control very poor
1
Distribution
View Feed of all Documents very poor
1
Reproduction
Automatic Updates ok
3
Searching
Full Text Searching very poor
1
