- Home Business Process Management Software Freightview Freightview – Not what it used to be
- Why is FinancesOnline free
User review
of Freightview
Freightview – Not what it used to be
-
by Anonymous Reviewer
USER SATISFACTION
RECOMMENDATION Very unlikely
2 out of 7
COST EFFICENCY Acceptable
4out of 7
OVERALL IMPRESSION mediocre
2out of 5
EASE OF USE very good
4out of 5
CUSTOMER SUPPORT mediocre
2out of 5
PROS & CONS
What are the best aspects of this product?
Ease of Use - price is average although there are some for free, we have had a lot of problems the last while with Freightview not being able to quote during the busiest time of the day, it seems there is something almost daily I am chatting back and forth with customer service, in the beginning they were very good in getting back to us in a timely manner, but the last while we are only a number
What aspects are problematic or could work better?
API/EDI with the carriers are down a lot.
What features/services would you like to see in future versions of this product?
1 click for bol & labels
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I use it myself
- I manage other people who use it
- I made the decision to purchase it
- I implemented it
- I advised the company to purchase it
How long have you been using this product?
1-3 years
COMPANY DETAILS
What is your company size?
More than 100 Employees
What is your industry?
Wholesale
USAGE & IMPLEMENTATION
Did your company use a different software before this one?
Yes
What software did you use before?
Pacejet
Why did you decide to change it?
price
Are you satisfied with the change?
no
How did your company implement this product?
on premise
How long did it take to set up this product?
less than 1 week
How many people in your company actively use this product?
several employees
What is the primary use of this product in your company?
mostly B2B
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It increased the accountability by providing businesses with a system of checks and balances.
PRICING & COSTS
What was the cost of implementing this product?
I don't remember
What is your total annual cost for using this product?
1200.00
How long is your contract with the vendor?
1 month
Did you get any discount for this product? How much?
no
FEATURE DETAILS
Process Management
Asset Management mediocre
2
Business Rules Management ok
3
Collaboration mediocre
2
Data Mapping ok
3
Lifecycle Management ok
3
Process Analysis ok
3
Process Capture ok
3
Process Change Tracking ok
3
Process Mapping ok
3
Process Modeling & Design ok
3
Process Simulation ok
3
Design Tools ok
3
Forms mediocre
2
Analytics ok
3
Data Access mediocre
2
SOA and Integration mediocre
2
Visibility and Transparency ok
3
