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User review of Fresa Gold

CREDIT NOTE QUERY

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

user frndly - customer support team revert very fast,

What aspects are problematic or could work better?

system getting slow may times

What features/services would you like to see in future versions of this product?

to geneare single cost entry against multiple business or multiple job

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Logistics and Supply Chain

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

tally

Why did you decide to change it?

for easy work and less time consume and to get reports properly

Are you satisfied with the change?

yes

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 hour

How many people in your company actively use this product?

just me

What is the primary use of this product in your company?

both B2B & B2C

PRICING & COSTS

What was the cost of implementing this product?

N/A

What is your total annual cost for using this product?

N/A

How long is your contract with the vendor?

Unlimited

Did you get any discount for this product? How much?

N/A

FEATURE DETAILS

Accounting

Accrual-Based Costs
4
very good
Analytic Accounting
4
very good
Bank Reconciliation
4
very good
Billing & Invoicing
4
very good
Budgeting & Forecasting
4
very good
Tax Preparation
4
very good

Business Intelligence

Custom Dashboards
4
very good
Custom Reports
4
very good

Inventory

Fleet Management
3
ok
Inventory Forecasting
3
ok
Multi-Location
3
ok
Reorder Triggers
3
ok
Tagging
3
ok

Supply Chain

Bid Management
3
ok
Demand Forecasting
3
ok
Order to Cash
3
ok
Product Configurator
3
ok

Project Management

Issue Tracking
3
ok
Resource Management
3
ok

CRM

Call Center Support
3
ok
Contact Management
3
ok
Customer Self-Service
3
ok
Estimating & Quoting
3
ok
Field Service Management
4
very good
Help Desk
4
very good
Knowledge Base
4
very good
Sales Force Automation
4
very good

eCommerce

Custom Design
4
very good
Custom Pricing
4
very good
Customer Reviews
4
very good
Shopping Cart
4
very good

Sales and Marketing

Commissions
4
very good
Email/SMS Marketing
4
very good
Lead Management
4
very good
Marketing Automation
4
very good
Web Analytics
4
very good