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User review of Fresa Gold

Good support from fresa teachnologies

- by salma afrose

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

good support has been absolutely fantastic to work with. They are always prompt in responding to our questions and queries, and take the time to explain things in detail. Their expertise on how quotes/estimates impact the product has been invaluable for our company - it's helped us make more informed decisions that have had a positive impact on our bottom line. I highly recommend good support for any business looking for reliable and knowledgeable customer support!

What aspects are problematic or could work better?

I have never encountered any problems when using it. The customer service team is always so helpful and attentive, they are always there to answer my questions or solve any issues I might have. Plus, the response time is fast and the user experience is smooth. Good support is a fantastic piece of software!

What features/services would you like to see in future versions of this product?

nothing

What specific problems in your company were solved by this product?

Working with good support has been a great experience for me. The customer service is top-notch and the response time is very fast. Whenever I have any queries or issues, they are always willing to help me out and provide a solution quickly. I'm extremely satisfied with the level of service they provide and highly recommend them.

Are you a current user of this product?

No

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Logistics and Supply Chain

USAGE & IMPLEMENTATION

FEATURE DETAILS

Accounting

Accrual-Based Costs
5
amazing
Analytic Accounting
5
amazing
Bank Reconciliation
5
amazing
Billing & Invoicing
5
amazing
Budgeting & Forecasting
5
amazing
Tax Preparation
5
amazing

Business Intelligence

Custom Dashboards
5
amazing
Custom Reports
5
amazing
Predictive Analytics
5
amazing
Role-Based Dashboards
5
amazing
Scorecards
5
amazing

Human Resources

Benefits
5
amazing
Employee Self-Service
5
amazing
Leave Management
5
amazing
Payroll
5
amazing
Performance Review
5
amazing
Recruiting
5
amazing
Time & Attendance
5
amazing
Training
5
amazing

Inventory

Fleet Management
5
amazing
Inventory Forecasting
5
amazing
Multi-Location
5
amazing
Reorder Triggers
5
amazing
Tagging
5
amazing

Supply Chain

Bid Management
5
amazing
Demand Forecasting
5
amazing
Inspection of Goods
5
amazing
Order to Cash
5
amazing
Product Configurator
5
amazing
Request for Proposal
5
amazing
Supplier Self-Service
5
amazing

Maintenance

Capital Projects
5
amazing
CMMS
5
amazing
Energy Management
5
amazing
Fixed Assets
5
amazing

Manufacturing

CAD Interface
5
amazing
Change Control
5
amazing
Lean Manufacturing
5
amazing
Quality Management
5
amazing
Sampling
5
amazing

Project Management

Agile
5
amazing
Gantt Charts
5
amazing
Issue Tracking
5
amazing
Resource Management
5
amazing

CRM

Call Center Support
5
amazing
Contact Management
5
amazing
Customer Self-Service
5
amazing
Estimating & Quoting
5
amazing
Field Service Management
5
amazing
Help Desk
5
amazing
Knowledge Base
5
amazing
Sales Force Automation
5
amazing

eCommerce

Custom Design
5
amazing
Custom Pricing
5
amazing
Customer Reviews
5
amazing
Shopping Cart
5
amazing

Sales and Marketing

A/B Testing
5
amazing
Commissions
5
amazing
Email/SMS Marketing
5
amazing
Lead Management
5
amazing
Marketing Automation
5
amazing
Web Analytics
5
amazing