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User review of Fresa Gold

Fresa Technologies has been exceptionally positive. From the initial stages of system setup to ongo

- by Asha Asha

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

this product are its comprehensive automation features, such as real-time shipment tracking, automated invoicing, and document generation, which significantly reduce manual tasks and improve efficiency. Additionally, the user-friendly interface ensures quick adoption by teams, while the robust reporting tools offer valuable insights for better decision-making.

What aspects are problematic or could work better?

improved include customization options for reporting, as more flexibility would help tailor insights to specific business needs. Additionally, the mobile app functionality could be enhanced to include more features and match the capabilities of the desktop version for better accessibility on the go

What features/services would you like to see in future versions of this product?

Advanced Reporting Customization – More flexible and dynamic report-building tools to tailor insights according to specific business needs.

Enhanced Mobile App Functionality – Adding more features to the mobile version to ensure it mirrors the full capabilities of the desktop version.

What specific problems in your company were solved by this product?

Manual Data Entry Errors – Automation of invoicing, shipment tracking, and documentation significantly reduced human errors, improving accuracy.

Inefficient Shipment Tracking – Real-time tracking and centralized data management streamlined shipment visibility, reducing delays and enhancing customer service.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

3-5 years

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Accounting

USAGE & IMPLEMENTATION

How did your company implement this product?

on premise

How long did it take to set up this product?

less than 1 hour

How many people in your company actively use this product?

just me

What is the primary use of this product in your company?

both B2B & B2C

FEATURE DETAILS

Accounting

Accrual-Based Costs
3
ok
Analytic Accounting
5
amazing
Bank Reconciliation
3
ok
Billing & Invoicing
5
amazing
Budgeting & Forecasting
3
ok

Business Intelligence

Custom Dashboards
4
very good
Custom Reports
5
amazing
Predictive Analytics
4
very good
Role-Based Dashboards
5
amazing
Scorecards
4
very good

Human Resources

Benefits
5
amazing
Employee Self-Service
5
amazing
Leave Management
4
very good
Payroll
5
amazing
Performance Review
3
ok
Recruiting
5
amazing
Time & Attendance
4
very good
Training
3
ok

Inventory

Fleet Management
5
amazing
Inventory Forecasting
4
very good
Multi-Location
4
very good
Reorder Triggers
5
amazing
Tagging
4
very good

Supply Chain

Bid Management
5
amazing
Demand Forecasting
5
amazing
Inspection of Goods
4
very good
Order to Cash
5
amazing
Product Configurator
4
very good
Request for Proposal
5
amazing
Supplier Self-Service
5
amazing

Maintenance

Capital Projects
4
very good
CMMS
5
amazing
Energy Management
5
amazing
Fixed Assets
4
very good

Manufacturing

CAD Interface
5
amazing
Change Control
4
very good
Lean Manufacturing
4
very good
Quality Management
5
amazing
Sampling
5
amazing

Project Management

Agile
4
very good
Gantt Charts
4
very good
Issue Tracking
5
amazing
Resource Management
4
very good

CRM

Call Center Support
5
amazing
Contact Management
5
amazing
Customer Self-Service
4
very good
Estimating & Quoting
4
very good
Field Service Management
5
amazing
Help Desk
5
amazing
Knowledge Base
5
amazing
Sales Force Automation
5
amazing

eCommerce

Custom Design
4
very good
Custom Pricing
5
amazing
Customer Reviews
4
very good
Shopping Cart
4
very good

Sales and Marketing

A/B Testing
5
amazing
Commissions
4
very good
Email/SMS Marketing
5
amazing
Lead Management
4
very good
Marketing Automation
5
amazing
Web Analytics
5
amazing