Great experience all around, from interface to support

What are the best aspects of this product?

We are impressed with Freshchat's user interface. The functions are thoughtful and rolled out very well. The support team's response is immediate and delightful.

What aspects are problematic or could work better?

Great if we'll be able to generate more advanced reports in the future.

What specific problems in your company were solved by this product?

General improvement in communications with clients: it's centralized and much faster.

Are you a current user of this product?

Yes