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User review of Freshchat

Strong chat platform, friendly support team

- by Benedict

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

It was very easy to set up on our website and has been a crucial tool that allows us to assist our customers in real-time.

What aspects are problematic or could work better?

None so far.

What specific problems in your company were solved by this product?

Client response is now highly improved and done in real-time

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Information Technology and Services

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.