More than just an emailing tool.

What are the best aspects of this product?

Let's start by looking at the bigger picture. First of all, Front has a very intuitive and user-friendly interface. It puts a premium in organizing our mailboxes. Plus, it makes collaboration in a work setting seem like a breeze. Now let's dig deeper and examine its features. For one, I think that the task management tool is a nice addition to this platform. This is what sets Front apart from all other email programs. It can generate reports, too, such as the visits to your website. Holding video meetings and setting up a voice-mailbox are all part of the package, too. With all these features, it is quite affordable. You can even choose the payment method for which to complete your transaction with them.

What aspects are problematic or could work better?

The setup can be quite tedious as I had to make sure that all members of the team are successfully on-boarded. It would be nice if Front would allow document editing within its platform too. To do this, it would need to accept MS tools integration.

What specific problems in your company were solved by this product?

We've been able to communicate more easily within our team—even in a remote setup. Incoming emails are routed to the correct inbox folder too so that each department can better address the issue.

Are you a current user of this product?

Yes