This is email communication on steroids!

What are the best aspects of this product?

We're at the height of email communications, and Front is (as it is aptly named) at the front row. Other emailing platforms pale in comparison to its features, even Gmail. This is where we exchange ideas, collaborate within the team, tag tasks in, and so much more! I didn't think email could be collaborative platform, but Front has introduced new ways to communicate with my team.

What aspects are problematic or could work better?

Using Front feels like having a shared inbox. Depending on the need, this can be seen as either a good or bad thing. The former becomes more blatant when I need to dig for a particular email and would need to use the search engine. Instead of simply sifting through my personal emails, it makes the round across the inboxes of my teammates. It's quite pricey too. I hope they would offer a company discount so we don't have to pay for individual users.

What specific problems in your company were solved by this product?

Front helps our team organize our inbox better. The filter option is particularly useful in this regard. We've been able to structure our inbox folders properly so we can address requests from different departments more efficiently. We can easily come back to conversations too by simply hitting the snooze function.

Are you a current user of this product?

Yes