FullContact Review

PROS: We never had problems integrating FullContact with our Freshsales CRM. Also, the program is really effective and help us build a sales development process that works. This is a partner for sale's team success.

CONS: There are limitations when using our paid account via the platform's dashboard. But we solve it by using the API instead. No complaints about the API integrations though.

PROS: This API is very easy, simple to use and helpful in acquiring more information about our contacts. Usually, we only receive leads with their phone number or email address. FullContact, however, help us get a deeper insight into the prospect using only the said data even before setting up a client meeting

CONS: I find their pricing plan not flexible enough. It would be nice if they offer an option to pay only for the service we use because not all the time we receive thousands of requests and not at all times our agents are active.

PROS: The ability to get the social media links including Facebook, Twitter, and LinkedIn, etc. of your contacts and reach out to them via the said social media platforms. This also gives us the opportunity to get a deeper insight helpful in handling clients efficiently.

CONS: I think the price is a bit high for the range of features the product provides. They can either make the price less expensive or add more features, or bring more value to the customers.

PROS: With the specific information it provides, I can make a personalized approach to each contact.

CONS: It’s inevitable I guess that the price is getting higher as the features are improving, I miss the old price though.

PROS: After setting up the system, you can immediately proceed to perform requests. It is very easy to use and really efficient.

CONS: I think the only con of the platform is its outdated sample code. They have to update it.

PROS: Getting accurate and enough data about a person or possible customer’s demographics or contact details is what I like best about FullContact API.

CONS: I believe success or match rate can be higher than 20% as this is really important on my end.

PROS: It makes it easier to manage and monitor a hundred or even thousands of contact information. I have more than a thousand contacts and remembering their purpose is really a big job. I love that FullContact lets me add reminders or notes. It's very helpful in remembering the conversation we had with a certain contact. Apart from the ability to efficiently manage my contacts, it's also easy to upload a business card. And since the app works on mobile phones, it's very convenient. I can use it whenever and wherever I go.

CONS: Contacts are often duplicated. I think it happens whenever I use the mobile version to update contact information and the changes made are not immediately registered.

PROS: We integrate FullContact into our HM and it significantly improved our knowledge about our existing and prospect customers. It provides a number of customer profile information enough to give us sufficient understanding of our customers and give them the kind of service they'd be satisfied and happy about.

CONS: Some users sign up for SaaS solutions not using the email they use on their social media accounts so we had restrictions to the amount of information and insight we can get. This, however, is a problem not directly related to the system. FullContact, just like any other solution, does not have control over what email their users will be using.

PROS: FullContact’s API is a remarkable company. It’s a combination of affordable and easy solution.

CONS: They are indeed the best source for marketing and gathering information though they need to work on other data such as demographics. I believe they are onto it though.

PROS: The best app so far that helped me organized my address book. It took care of duplicate contacts on my list.

CONS: I’m not yet familiar with it so I find it hard to look for some details or data.

PROS: It got cool CRM. Also, I love the ability to access and use the application on my mobile phone.

CONS: It got an excellent turnaround time and overall service quality. But if there's something I'd wish they change, it would be the transcription service price.

PROS: It’s a combination of affordable ($10) and awesome. I love how all the data that I have such as contacts, labels and even new information get to merge and sync automatically. The information on social media like Twitter and LinkedIn can also be added.

CONS: Not that I dislike, I just need for date information added on the feature since it will really be helpful for follow up on the contacts.

PROS: Our team has switched to FullContact because the other similar products we tried fall short of expectations. They either provide less value than the money we paid them or does not provide enough critical data our company needs. Switching to this platform was a great decision. Our team is now more productive and able to respond to clients quickly. Also, the system itself is very easy to use and has a really awesome and friendly customer support staff.

CONS: The number of fields documentation on the dashboard is limited. It would be nice if they would add more of it. Also, there's no statistic of users who are found and not found.