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User review of Fusebill

Easy to use subscription billing system

- by Cecilia

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

I like that the user interface is simple to navigate. I find it easy to create new plans and make them live immediately. If I need help, my dedicated rep is always there to provide me prompt and helpful support. I feel that the support agents really care about their customers.

What aspects are problematic or could work better?

The vendor is very responsive to customer feedback. I wanted to give permissions to my accountant to access only accounting data. My rep informed Fusebill’s product development about this. And lo, the feature was incorporated in their next release. I really appreciate that the vendor listens to us and adds features as requested.

What specific problems in your company were solved by this product?

I needed a subscription platform with different billing dates and multiple price points. I also needed to track any resellers to remunerate them. Different currencies were also required. Fusebill offers me all these in a single, agile solution.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Financial Services

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

several employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.