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User review of Centrical

Creates a competitive atmosphere for employees

- by Lucas

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

We have become better on how well we initiate employee engagement. This tool is able to drive this and track the performance of employees in metric terms. This of engagement helps us to make the best use of what we have. Employee interaction is helpful as it gives us an overview of what is happening in the work area. Also, GamEffective has the ability to customize content based on our needs which is what we are looking for. In short, this tool offers better and more flexible functionality to our teams and content.

What aspects are problematic or could work better?

It is not intuitive in terms of division of labor. All major functions that it offers can only be operated under a single license. This can prove to be confusing or unmanageable and thus the need to separate those functions by taking out multiple licenses. For example, you can take up a license for game, data or content, all separate. This would help us assign different admins to different areas or sections or functions the tool has to offer. All in all, it works fine to help us execute our tasks, effectively.

What specific problems in your company were solved by this product?

Through consistent engagement of employees, we can increase their performance. It is rare for employees to compete against each other. Luckily, with GamEffective, we can set up games that help them compete with each other with the aim of improving their performance. We have been able to achieve this and more. The data we collect and content we customize, plus the games give employees the needed platform to engage with each other, learn and become more productive in the end, which is what we were looking for.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I made the decision to purchase it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Outsourcing/Offshoring

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

several employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.