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User review of Centrical

It is employee-centered to help improve performance

- by David

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

The tool is employee centered as it aims to motivate the employee into achieving their goals. For example, when an employee plays the game, he or she wins and can celebrate on that win. This will help motivate them for future tasks they undertake and thus improved performance. The activities in the tool are broken down into small activities such that the employee can absorb learning easily, engage with other employees and later improve their performance in their line of work. Such a strategy ignites a positive attitude in employees to perform better and thus they can take on even challenging tasks, which makes them productive.

What aspects are problematic or could work better?

As a consultant, convincing employers and executives that GamEffective will help their employees become more productive, which is good for business, can be a tough thing to do. They may view it as a waste of time since it involves fun and games. Although it is proven in other places of work or companies, it can be difficult to prove to an executive that it can work in their business environment and trigger employee engagement, which will translate to better performance and increased productivity.

What specific problems in your company were solved by this product?

It helps increase productivity in the workplace by increasing engagement among employees. When this happens, they can improve their performance through gaining skills and thus more productive. It can also spill over to better customer service. This happens when you engage employees, then they gain skills that helps them serve customers better. With GamEffective, you can improve the productivity of your employees who are remote or spread over a large geographical area in separate locations. This will help them learn from each other and that is how they get to become more productive.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I advised the company to purchase it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Information Technology and Services

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.