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User review of Germain APM

Feedback about replay feature for user sessions

- by Nina

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

What we love most about Germain APM is its replay feature for real user sessions or activities. This is a very convenient tool for tracking user activities. We didn’t experience difficulties integrating it into our operations too, especially that Germain APM has provided us with easy to follow guides.

What aspects are problematic or could work better?

Inserting graphs or charts on the real user session display would be terrific in terms of managing metrics and analytics. And I hope such graphs would be capable of handling few sessions too.

What specific problems in your company were solved by this product?

Germain APM is wonderful for determining the actual experiences of users while using our platform. This helps me make the right decisions for improving user experience.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Information Technology and Services

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.