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User review of Germain APM

The best for app process tracking

- by Marianne

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

Germain APM is easy to use, loaded with useful features, and provides granular essential details. It helps us avoid undesirable incidents with our platform, especially that we can have it send alert through email or SMS before a mishap takes place. Thus, we can avoid slowing down or delayed response time on our platform. This is how Germain APM helps us prevent such problems from reaching our users. Moreover, it helps in boosting our platform too, since it can track the SLA and KPI as well as provides us with plenty of configuration options.

What aspects are problematic or could work better?

Tool descriptions sometimes overlay a particular feature that I want to select, thus making it difficult to make a click. This often happens when I want to filter a feature on the panel.

What specific problems in your company were solved by this product?

I use the trial version of Germain APM. Nonetheless, it works amazing for me, and it suits my app process monitoring needs well.

Are you a current user of this product?

No

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Telecommunications

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.