User review
of Glofox
Not recommended
-
by Anonymous Reviewer
USER SATISFACTION
RECOMMENDATION Never
1 out of 7
COST EFFICENCY Awful
1out of 7
OVERALL IMPRESSION very poor
1out of 5
EASE OF USE very poor
1out of 5
CUSTOMER SUPPORT very poor
1out of 5
PROS & CONS
What are the best aspects of this product?
At this point, we are not able to say anything positive about Glofox. Our experience with the company is not good.
What aspects are problematic or could work better?
Glofox has the worst customer service and they do not attend to their client's needs. They should fix their issues before selling their software.
What features/services would you like to see in future versions of this product?
The software is promising, they just need to fix all the bugs in their system and they should improve in customer service.
What specific problems in your company were solved by this product?
Most of the issues are not resolved. When we report an issue, we never receive an update unless we make a follow up.
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I use it myself
How long have you been using this product?
Less than 1 year
COMPANY DETAILS
What is your company size?
1-10 Employees
What is your industry?
Entertainment
USAGE & IMPLEMENTATION
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 week
How many people in your company actively use this product?
several employees
What is the primary use of this product in your company?
both B2B & B2C
FEATURE DETAILS
Club Management
Asset Management very poor
1
Business Rules Management very poor
1
Collaboration very poor
1
Data Mapping very poor
1
Lifecycle Management very poor
1
Process Analysis very poor
1
Process Capture very poor
1
Process Changes Tracking very poor
1
Process Mapping very poor
1
Process Modeling and Design very poor
1
Process Simulation very poor
1
Design Tools very poor
1
Forms very poor
1
Analytics very poor
1
Data Access very poor
1
Data Security very poor
1
SOA and Integration very poor
1
Visibility and Transparency very poor
1
