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User review of GoldMine Premium

Goldmine review

- by Viv

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

GoldMine is definitely user friendly and I love to use it more than Salesforce. The software is feature ruch and robust unlike other CRM systems today. We have been using it for over a decade and I can say it's a lot better than Telemagic and Maximizer, which we have used before.

What aspects are problematic or could work better?

The email feature has bugs that really affects its operation. It can be irritating but other than that, GoldMine is a great system to work with.

What specific problems in your company were solved by this product?

We needed a CRM to help us with our customer management and marketing. GoldMine delivers on both notes.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Information Technology

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

several employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.

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