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User review of GoldMine Premium

Just an awesome CRM tool

- by Desiree

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

We definitely love Goldmine's integration with HubSpot, which enables our sales teams to receive their respective prospects and offers them with tons of information about these prospects prior to initiating contact with them. Our dedicated GoldMine expert, John Neighbors, is awesome. He is there when we need him, especially when we needed help with the HubSpot integration, updates & customizations, and troubleshooting.

What aspects are problematic or could work better?

I wish GoldMine and Dymo would partner up again as it really helped us with label-related processes. Currently, we are using an old version of Dymo which is still a huge boost to our operations.

What specific problems in your company were solved by this product?

GoldMine makes it easy for us to quick access ccustomer information before contacting them as well as schedule our activities efficiently.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Wholesale

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.

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