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User review of GoldMine Premium

So friendly it is now our default sales contact solution

- by Lauren

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

GoldMine makes creating new fields for customization easy. It is crucuial that I have the correct fields to help streamline my work processes. The learning curve isn't long and steep. I find it easy to train new sales people and it doesn't take long before they master the software and run with it.

What aspects are problematic or could work better?

If I have to nitpick, it would be that the field name "Fax" is now braned "Mobile" on additional contacts. If you exchange an additional contact with the primary, the mobile number moves to the "Fax" field. This can be very confusing to say the least.

What specific problems in your company were solved by this product?

With GoldMine, we have seen our inbound leads increase and automated the process. When a salesperson leaves the company, I have all the information they have gathered, including contact history with clients and prospects.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Online Media

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

several employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.

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