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User review of GoldMine Premium

The best CRM tool there is

- by Mae

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Goldmine is a must have for companies that are interested in a user-friendly software capable of maintaining strong client relationships, even in large organizations, or organizations that have a high turnover rate. The platform boasts of a user-friendly interface. The response time is phenonemal. I also love the ability to make both groups on the fly, as well as segmenting contact information based upon one or multiple criteria.

What aspects are problematic or could work better?

I would have loved it if GoldMine was more of a cloud-based application with native mobile apps. While there are third party apps that I can get to make GoldMine perform extensively, they can be a pain to work with.

What specific problems in your company were solved by this product?

We now have better communications with our clients and prospects and we can also keep staff/client interaction even when they leave the company.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I made the decision to purchase it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Program Development

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.

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