- Home Fleet Management Software GPS-Server Excellent customer service, deep technical knowledge of their product and it integrations.
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User review
of GPS-Server
Excellent customer service, deep technical knowledge of their product and it integrations.
-
by Aaron Donnelly
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Superb
7out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE very good
4out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
The support, if we find even the slightest of niggles they are on it and get to resolution so quickly. Its almost unbelievable compared to their competition.
What aspects are problematic or could work better?
Mobile applications are a bit dated from a UI perspective but function perfectly well.
What features/services would you like to see in future versions of this product?
The ability from a mobile site/app to add objects to other users either periodically i.e. share your phone location for an hour with a college or permanently for say husband vehicle with wife who has subaccount.
What specific problems in your company were solved by this product?
We are white label solution but this has solved issues for Taxi firms, sandwich vans, security companies, families, vehicle hire companies and so many more from safety right through to productivity gains and savings. The solutions are endless with the level of integrations this platform has you are not limited to single supplier devices.
Are you a current user of this product?
Yes
COMPANY DETAILS
What is your company size?
1-10 Employees
What is your industry?
Telecommunications
USAGE & IMPLEMENTATION
Did your company use a different software before this one?
Yes
What software did you use before?
Variety of GIS platforms.
Why did you decide to change it?
Cost and functionality / device limitations.
Are you satisfied with the change?
Very
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 month
How many people in your company actively use this product?
several employees
What is the primary use of this product in your company?
both B2B & B2C
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It reduces time and fuel costs, and improves productivity.
- It enables us to meet compliance needs with detailed reporting.
- Its integrated solutions convert data into opportunities.
- Its tracking devices are small yet packed with robust features.
PRICING & COSTS
What was the cost of implementing this product?
£3000 as a white lable but with gps-server hosting and just adding devices as and when it would be much less.
What is your total annual cost for using this product?
We are white label so pricing is confidential but its very competivie even with data cost and MS Azure high even clous hosting.
How long is your contract with the vendor?
Unlimited
Did you get any discount for this product? How much?
No but costs are very competitive.
FEATURE DETAILS
Reporting very good
4
Fuel efficiency management very good
4
GPS monitoring amazing
5
