This is awesome…just what I have been looking for!

What are the best aspects of this product?

This is an excellent and versatile tracking console. Like any tracking console, there is a lot to get to grips with. However I found it intuitive and easy to understand. There were two bits I could not get to work, which actually were caused by third party issues not GPS Server. GPS Server's excellent customer service resolved this for me though, and that is on a Saturday and Sunday, average response time about 15 minutes. I have not had such good customer service in a long time, if ever.

What aspects are problematic or could work better?

Considering the different requirements of so many trackers and tracker customers, actually I think they have made this to be as good as it gets.

What features/services would you like to see in future versions of this product?

Perhaps a version where I can get different mapping but by paying GPS Server rather than Google etc.

What specific problems in your company were solved by this product?

Sending commands by GPRS - such an excellent upgrade on my last server.

Are you a current user of this product?

Yes