- Home IT Management Software Graffersid Proactive at suggestions and takes full ownership of the idea
- Why is FinancesOnline free
User review
of Graffersid
Proactive at suggestions and takes full ownership of the idea
-
by Shrutika Meerchandani
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Very good
6out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
Graffersid takes great ownership of the idea and pro-actively researches the target audience.
They gave some really helpful suggestions to us for automating the client aquisition using the existing technology.
What aspects are problematic or could work better?
It is not a problem but they are casual in their approach. Since it is a start up, I think we shouldn't expect some coat-pant executives.
Nonetheless, they are great at what they do and very friendly. It was fun working with them.
What features/services would you like to see in future versions of this product?
More of paid tools to manage products.
What specific problems in your company were solved by this product?
We just had an idea and limited market research. Graffersid gace us the techical competitive analysis which brought some facinating facts and serious feature limitation to our core idea.
Graffersid then guided us to the right set of features necessary for the success of our product.
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I made the decision to purchase it
How long have you been using this product?
Less than 1 year
COMPANY DETAILS
What is your company size?
11-50 Employees
What is your industry?
Hospitality
USAGE & IMPLEMENTATION
Did your company use a different software before this one?
Yes
What software did you use before?
Can't disclose
Why did you decide to change it?
The services and the support was not so great, hence we wanted to change it
Are you satisfied with the change?
Yes
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
most employees
What is the primary use of this product in your company?
both B2B & B2C
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It provided monitoring and full control over software and hardware productivity.
- It ensured data protection and reliable transfer, processing, and storage.
- It automated data and server management through secure information infrastructure.
- It provided PaaS and mobile back end tools necessary to build web and mobile applications.
PRICING & COSTS
What was the cost of implementing this product?
$15,000
What is your total annual cost for using this product?
$4,000
Did you get any discount for this product? How much?
NA
FEATURE DETAILS
IT Development
Web Development Languages amazing
5
Mobile Development Languages amazing
5
API development amazing
5
Data Science amazing
5
User-Specific Data Sources amazing
5
IT Security
Application Level Security amazing
5
Single Sign-On amazing
5
User Privilege Parameters amazing
5
Authentication Options amazing
5
Application Activity Auditing very good
4
Platform
Performance & Reliability amazing
5
Customization amazing
5
Mobile amazing
5
Support amazing
5
API/Integrations amazing
5
Reporting & Analytics amazing
5
