What are the best aspects of this product?
It enables us to perform all essential functions to run a business such as scheduling, invoicing, communication with clients all from a single platform. We can also capture leads from our website and share our calendar with website traffic.
The application is slick , intuitive and easy to use. It has entirely streamlined our bookings and payments process.
What aspects are problematic or could work better?
The email marketing/newsletter features are not very detailed. They do the basic job but they can offer more newsletter templates and can develop it further.
What features/services would you like to see in future versions of this product?
I would like them to further develop invoicing module and offer option to receive recurring payments.
What specific problems in your company were solved by this product?
It has helped us to manage our business more effectively. The appointment booking feature has reduced no show-ups by 80%. We can take payments immediately by enabling clients to make online payments which has helped us with maintaining health cash flow.
Having clients data centrally in one place has enabled our sales staff to upsell our services to existing clients by having more information about them which they can review before making the call
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
What is your industry?
Did your company use a different software before this one?
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 hour
How many people in your company actively use this product?
What is the primary use of this product in your company?
How did using this product affect your business goals?
What was the cost of implementing this product?
There was no cost. We were giving onboarding tour. took about an hour
What is your total annual cost for using this product?
How long is your contract with the vendor?
Did you get any discount for this product? How much?
No, we pay monthly subscription for Business Lite package