User review
of Guru.com
Good experience
-
by Alessandro Benedetti
USER SATISFACTION
RECOMMENDATION Very likely
6 out of 7
COST EFFICENCY Very good
6out of 7
OVERALL IMPRESSION very good
4out of 5
EASE OF USE very good
4out of 5
CUSTOMER SUPPORT very good
4out of 5
PROS & CONS
What are the best aspects of this product?
Lot's of people with review, safepay system, easy web interface.
What aspects are problematic or could work better?
The safepay and milestone system could be bettere explained . If you set autopay you can't stop a vendor to be paid.
What features/services would you like to see in future versions of this product?
A better organized dashboard.
What specific problems in your company were solved by this product?
Wordpress issue solution.
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I implemented it
How long have you been using this product?
1-3 years
COMPANY DETAILS
What is your company size?
1-10 Employees
What is your industry?
Information Technology and Services
USAGE & IMPLEMENTATION
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 hour
How many people in your company actively use this product?
just me
What is the primary use of this product in your company?
mostly B2B
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It ensures we release payment only after getting satisfactory work
- It offers dispute resolution services
PRICING & COSTS
What is your total annual cost for using this product?
1000 euro
How long is your contract with the vendor?
Unlimited
Did you get any discount for this product? How much?
no discount
FEATURE DETAILS
Project submission very good
4
Project bidding very good
4
Freelancer profile very good
4
Monetization plan very good
4
Payment gateways very good
4
Mobile suport very good
4
Certifying tests very good
4
Invoice generation ok
3
Time management very good
4
Dispute resolution ok
3
Communication tools very good
4
