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User review of Halogen Software

Awesome team=awesome product

- by Ted

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

When a great company is launching a new product, nothing can go wrong! I was convinced that Halogen will be a total success, and it was right-I am absolutely overwhelmed by its functionality! They have a 24/7 customer service, which we rarely use because the product is quite simple to swallow. Nothing is difficult to achieve, even if you have no epxerience with similar software. While implementing the program, you're assigned with a special advancement consultant that assists you even after implementation is completed. We worked with a great expert, and we're still maintaining a friendly relationship. I love being able to make improvement suggestions, or at least to have my enhancement requests reviewed.

What aspects are problematic or could work better?

I know Halogen was not made for the purpose, but I wish they reconsidered the idea of setting up an onboarding module for newcomers. We already have a program for that, but being able to rely on Halogen's efficiency for the matter would be just amazing. If you ask me, I think Halogen should take over every aspect of our performance management, from the beginning until the end. Another thing I'd like to see introduced is a request tracker, that would be really valuable for important and urgent enhancements.

What specific problems in your company were solved by this product?

The biggest problem Halogen solves is itself: being a system that everybody loves. How many of those do you know? We couldn't lift our heads from performance appraisal complaints before, and all we get now are grateful compliments. Yes, it is good to be an administrator when Halogen is involved!

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Consumer Goods

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.