One word: “SUPERB”!

What are the best aspects of this product?

We could not be as successful as we are without the excellent help we receive from customer service, specifically, Eugene B. He is the most responsive, technically savvy tech rep I have dealt with in my 30 years in business. He listens, responds quickly, and gets us rolling again whenever we call. Likewise, the business office is very efficient, friendly, and responsive. If your company works with Quickbooks and needs remote data interaction, Tecom/HandiFox is worth your evaluation.

What aspects are problematic or could work better?

We haven't had any negative encounters with this company

What features/services would you like to see in future versions of this product?

Ease of use, top-shelf support service

What specific problems in your company were solved by this product?

Eliminated paperwork and budget loss, and saved us a lot of time!

Are you a current user of this product?

Yes