One of the most trusted platforms that are meant to create and develop multipurpose apps.

What are the best aspects of this product?

I never imagined that I would end up using Heroku and subscribe to its premium package for a long term contract. After the free trial phase, I was able to realize a lot of things that this tool can offer to the company and how employees and clients can benefit with that the applications that we have created. I don’t consider my self as an expert in app development, but Heroku made things a lot easier for my colleagues and me. I thought that the process of creating, upgrading and even cloning several work-related apps would be complicated and cause me headaches, but I was wrong. Using Heroku has allowed me to utilize all of my internal programming resources into creating one of a kind applications to help improve the way we do our business. We are proud to say that we have developed and successfully deployed several apps for sales, marketing, logistics, customer services, collections, and so much more for the last three years. I am also happy that we were able to integrate ninety per cent of our existing tools with Heroku that is why the transition and adjustment process has never been that difficult for our people and our clients as well. One of the things that I learned from Heroku is you can use it to make some extra income by creating and developing apps for other clients at a lower cost. We all know that most startups could not afford to invest in web development and hosting because the rates are too steep. We decided to become a third-party developer as a way of paying it forward to our business community. We charge business owners a reasonable amount to create, maintain and support whatever apps they use on a day to day basis. Based on experience, I would like to commend Heroku for continuously working hard to provide clients like our company the best service possible. I would also like to commend the support team who is always by our side 24/7 to help us fix issues that we could not troubleshoot on our end.

What aspects are problematic or could work better?

I find Heroku too expensive to maintain each month. That is why I try to find ways on how to save money by creating simple apps for our business and offering our services to other companies as well. I was hoping that the developers of Heroku could come up with a way to decrease their rates without compromising any of its existing features. It's an excellent investment to have, but it's not practical, especially for large scale apps that would cost us thousands of dollars out of our pockets. Right now we would instead settle for a simpler looking application as long as it serves its purpose then we are fine with it.

What specific problems in your company were solved by this product?

We prefer using this app as compared to Salesforce because it has limited editing capabilities which is very important for us. We struggled to resolve these issues for years until Heroku came along. Since then, we never had any problems in terms of uploading and deleting of data within our system. Also, Heroku comes with so many by-products that you can take advantage of.

Are you a current user of this product?

No