MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES
Logo of Hike POS
User review of Hike POS

Frustrating Experience

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
2 out of 7
Very unlikely
COST EFFICENCY
2out of 7
Very poor
OVERALL IMPRESSION
1out of 5
very poor
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

Ease of use, if the product works as expected. The trial version worked pretty well.

What aspects are problematic or could work better?

The IPad app is very unstable. Facing lot of issues in live environment. The app kept hanging. Constantly lost connection to printer and scanner. The currency kept changing from the currency defined in settings to an alternate currency. The sales history kept showing incorrect results.

What features/services would you like to see in future versions of this product?

A stable iPad app that’s reliable and doesn’t hang.

What specific problems in your company were solved by this product?

We wanted to move towards a cloud based POS solution that’s user friendly. The intention to keep the app simple and easy to use is good but only if the app is stable.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Apparel & Fashion

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

yes

What software did you use before?

Tally

Why did you decide to change it?

To move to a cloud based POS that is minimal and easy to use

Are you satisfied with the change?

No

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 week

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

mostly B2C

PRICING & COSTS

What was the cost of implementing this product?

None

What is your total annual cost for using this product?

$1500

How long is your contract with the vendor?

1 month

Did you get any discount for this product? How much?

No

FEATURE DETAILS

POS

Sales Reporting and Analytics
3
ok
Customer Management
3
ok
Employee Management
3
ok
Inventory Management
3
ok
Point of Sale
1
very poor
Share
Tweet
+1
Share