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User review of Hoopla by Radiant

Finally a product that recognizes best employees

- by Loren

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Being a long- time user of Salesforce since 2005, I am looking always for extensions, or apps to enhance our investment in platform. I found Hoopla on AppExchange. So when I first proposed the idea to our VP of sales, I was not sure that they would accept it, but surprisingly, they did it. It is one of the best tools, in real- time to recognize the contributions of a sales person. After years, with a larger team, everyone on the sales floor is still happy and cheerful when a deal is made and it is posted on the screens. Now we are looking forward to find a way of how we can get our own channel.

What aspects are problematic or could work better?

We put the breaking news audio alert off and playing the sales reps theme songs was much more agreeable. The desire for more video content is an issue, because there are a lots of sports themes, but epic or action movies would also be very cools, so invest in fresh video content and you will have all-time customers. 6 screens synching was an issue, with a delayed sound which created an eco-effect. The solution was using 30FT HDMI cables.

What specific problems in your company were solved by this product?

We wanted to find a way to recognize our best sellers and employees, especially our account managers when they close deal, hitting quota and other milestones. This products helps us to keep track of sales in real time.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I made the decision to purchase it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Broadcast Media

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.