We highly recommend Hoopla, it helps to keep track of your company’s success

What are the best aspects of this product?

Hoopla offers simple leaderboards so we can rank employees in the areas we want to measure. We get immediate notifications and we get “pat-on-the-back” messages when something positive happens. Also, we love the Salesforce integration, with this integration it is very easy to administer. It provides great user community where we can share tips, ideas, solutions, practices, advice etc.

What aspects are problematic or could work better?

What I don’t like is that I have seen that there are many sport themes and ESPN style gamification. It would be great if they could implement more options for business minded. The interface is easy to use, but it requires lot of clicks and savings in order to see what you are creating in action. Even though they offer easy test page (that really works) you have to recreate it in your live feed when you have the final version.

What specific problems in your company were solved by this product?

We use this platform to report everything we do in Salesforce, including: lead tracking and scoring, new sales and business development, client success, management of existing businesses, scoring case response rate. With single platform (Hoopla) we are able to score and highlight four different departments in our company. We are able to highlight our best leaders and successes, to spread competitive mindset, to improve the communication between our teams and departments, our employees can focus on their right steps toward the success.

Are you a current user of this product?

Yes