What are the best aspects of this product?
Best email “triage” functionality
The only complete tool that combines messenger usability and email
What aspects are problematic or could work better?
Desktop is super required and coming soon in Q1 / 18 as the company announced
What features/services would you like to see in future versions of this product?
Desktop, black UI, more productivity services inside my mail
What specific problems in your company were solved by this product?
I tried ALL email clients and Hop is really by far the best
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
1-3 years
What is your company size?
11-50 Employees
What is your industry?
Telecommunications
Did your company use a different software before this one?
Yes
What software did you use before?
Many other email clients and Team collaboration tools
Why did you decide to change it?
It really works and makes me and my team more productive and saving precious daily time
Are you satisfied with the change?
Yesss
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 hour
How many people in your company actively use this product?
several employees
What is the primary use of this product in your company?
both B2B & B2C
How did using this product affect your business goals?
What was the cost of implementing this product?
No cost
What is your total annual cost for using this product?
No cost
How long is your contract with the vendor?
Unlimited
Did you get any discount for this product? How much?
No cost
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