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User review of Hop Email

Hop saves me 1hour per day and it’s amazing communication tool

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

Best email “triage” functionality
The only complete tool that combines messenger usability and email

What aspects are problematic or could work better?

Desktop is super required and coming soon in Q1 / 18 as the company announced

What features/services would you like to see in future versions of this product?

Desktop, black UI, more productivity services inside my mail

What specific problems in your company were solved by this product?

I tried ALL email clients and Hop is really by far the best

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Telecommunications

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

Many other email clients and Team collaboration tools

Why did you decide to change it?

It really works and makes me and my team more productive and saving precious daily time

Are you satisfied with the change?

Yesss

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 hour

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

both B2B & B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It helped to improve communication capabilities in and out of the company, and provided access to effective channels for all devices and locations.
  • It boosted both personal and business productivity with immediate feedback and reduced expenses.
  • It tracked and captured all conversations to ensure regulatory compliance.
  • It reduced administration and infrastructure costs by eliminating the need to use multiple third-party communication services.

PRICING & COSTS

What was the cost of implementing this product?

No cost

What is your total annual cost for using this product?

No cost

How long is your contract with the vendor?

Unlimited

Did you get any discount for this product? How much?

No cost

FEATURE DETAILS

No information provided by the reviewer.