What are the best aspects of this product?
- Integration of email and messaging
- Triage functions
- tons of little time saving features
- clean user interface
- group chat
- search
What aspects are problematic or could work better?
- no desktop client yet (in development though)
- a little learning curve in the beginning to understand some new but clever concepts
What features/services would you like to see in future versions of this product?
- desktop client
- task management
What specific problems in your company were solved by this product?
- We needed something "like Slack", but with the ability to also message and group chat with people that are not using Slack or Hop
Are you a current user of this product?
Yes
How long have you been using this product?
Less than 1 year
What is your company size?
1-10 Employees
What is your industry?
Internet
Did your company use a different software before this one?
Yes
What software did you use before?
Apple Mail
Outlook
Whatsapp
Why did you decide to change it?
Integration of email and messaging
better user experience
Are you satisfied with the change?
Very much so, don't want to miss it
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 hour
How many people in your company actively use this product?
all employees
What is the primary use of this product in your company?
mostly B2B
How did using this product affect your business goals?
What was the cost of implementing this product?
At the moment it is still free
How long is your contract with the vendor?
Unlimited
Did you get any discount for this product? How much?
:-)
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