What are the best aspects of this product?
Hop is doing something that seems like magic: it uses my regular business communication and email account and turn my cluttered inbox into a simple messaging format.
What aspects are problematic or could work better?
I am still waiting for Hop to release its Desktop version (currently only mobile).
What features/services would you like to see in future versions of this product?
Endless search, payment collection, broadcast to email lists.
What specific problems in your company were solved by this product?
Time and attention span.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
1-3 years
What is your company size?
1-10 Employees
Did your company use a different software before this one?
Yes
What software did you use before?
Gmail
Why did you decide to change it?
Discovered something 10X better
Are you satisfied with the change?
Sure. There’s no way back for me
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 hour
How many people in your company actively use this product?
all employees
What is the primary use of this product in your company?
both B2B & B2C
How did using this product affect your business goals?
What was the cost of implementing this product?
Free for now - it’s beta
What is your total annual cost for using this product?
None
How long is your contract with the vendor?
Unlimited
Did you get any discount for this product? How much?
Not relevant
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US Office: 120 St James Ave Floor 6, Boston, MA 02116
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