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User review of Hotspot Shield

A great VPN service that meets our expectations

- by Shad

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

The installation of the software was fast and easy. It only takes a single click to run the service. And you sure you can get privacy because it does not keep logs of your connection. On top of that, it works on various OS and devices including Windows computers, macOS, iOS phones, Android phones, etc., which I think is one of the product's competitive advantages.

What aspects are problematic or could work better?

The speed of the servers is not consistent. Some are extremely fast while others takes forever to load and worse disconnect every after a few minutes. I hope they should look into it and make improvements. But good thing they offer unlimited bandwidth for their Hotspot Shield Premium.

What specific problems in your company were solved by this product?

ISPs have blocked a lot of sites in our country so I am using this service primarily to bypass the restriction. It also lets me connect to public Wi-Fi securely and browse online anonymously.

Are you a current user of this product?

No

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Computer Software

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.