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User review of HubSpot Service Hub

A great CRM tool!

- by Maritza

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

I love how intuitive HubSpot is. Its interface is really easy to follow. Plus, it keeps track of all my previous interactions with customers too. This way, I know just where to pick off from our last conversation.

What aspects are problematic or could work better?

Email and chat are a lot easier to manage. This is in comparison to calls that are difficult to track and log.

What specific problems in your company were solved by this product?

It's been a lot easier to follow-up on our clients. I've been able to successfully close leads thanks to HubSpot because it helps me tailor my messaging according to each client's information.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

N/A

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.