Excellent process mapping tool

What are the best aspects of this product?

This platform has a good UI design that allows for easy navigation. It is also a great tool for collaboration when developing business processes.

What aspects are problematic or could work better?

It could be quite challenging to secure a license with them. I hope they will be more responsive and provide better customer service. We sometimes encounter issues with the load time of their cloud platform and we hope that will be resolved soon. It would also be nice to see enhancements done on their integrations.

What specific problems in your company were solved by this product?

IBM Blueworks Live is the perfect tool for process mapping. With this platform, we can develop and improve our business processes and measure the impact of the steps that we are taking.

Are you a current user of this product?

No