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User review of IBM Blueworks Live

Powerful process sharing capabilities

- by Bethany

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

It lets us work with already existing content, thereby making us more efficient. It also lets us share processes and collaborate with other departments.

What aspects are problematic or could work better?

I think they should work on making the product more intuitive, especially for new users.

What specific problems in your company were solved by this product?

We have a dedicated team for mapping the interaction processes of our customers with banks and they rely mainly on this software.

Are you a current user of this product?

No

COMPANY DETAILS

What is your company size?

N/A

What is your industry?

Financial Services

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.