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User review of IBM Cognos

Constantly upgrading to serve our needs

- by Alycia

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

Cognos is a one-stop-shop platform in providing you all the data-related tasks you need. It strategically leverages machine-learning, self-service, and enterprise reporting. I'm really impressed that unlike other BI platforms, Cognos can deliver multiple tasks: data extraction, charting, natural language, etc.

What aspects are problematic or could work better?

It's nearly impossible to migrate and serve a large number of users without facing great difficulties. Also, the new versions are quite clunky and often don't run smoothly.

What specific problems in your company were solved by this product?

Prompt delivery of data; scheduled delivery; ready-made report templates for not-so-techy bosses; fun-to-customize dashboards; and thorough exploration of data relationships are some of the fave features of Cognos.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

N/A

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.